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Leadership Development

Friction labs for leaders, managers, and practitioners responsible to support delivery of results in complex environments.

Experiential training and coaching for leadership, rooted in equity and human-centered design, to create immersive scenarios that force leaders to feel the friction their systems create and how best to remove the inefficiencies.

Why Us

We build better systems by helping you find the best strategies to turn your plans into action (and we’re pretty good at it!

Results You Can Expect

Happy Customers

The sprint elevated the voices of youth, kin caregivers, and families, ensuring their lived experiences directly informed system improvements. Counties gained a clearer understanding of what works—and what doesn’t—resulting in more responsive, family-centred kinship care practices.

Fast Growth

Within just three months, counties received actionable insights that would typically take years to generate. This accelerated decision-making, enabling leaders to quickly implement changes and improve kinship placement outcomes.

Insights

Through extensive qualitative research and stakeholder engagement, the project uncovered clear system-level patterns—from licensing delays to gaps in caregiver support. These insights guided targeted policy and operational reforms across participating counties.

Sustainable Improvement

By aligning stakeholders and embedding feedback loops into the system, counties were equipped to continuously improve kinship care practices. The approach not only delivered immediate results but also strengthened the foundation for ongoing, sustainable reform.

Client Results

Our Team

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Insights

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